Job Description

Clinical Specialist

Acumed Ltd. is part of the global industrial organization Marmon Holdings—backed by Berkshire Hathaway—where you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

The primary focus as Clinical Specialist is to facilitate the use of Acumed products within the theatre environment. Expert product and anatomical knowledge, sound understanding of orthopedic principles, and excellent communication and interpersonal skills will enable you to function effectively in this role. Support, consultation, and training to the surgeon and theatre team regarding the use of Acumed products prior to, during, and following the surgical procedure will be essential. You will be expected to offer guidance to assist with clinical decision-making at each stage of the process.

Acumed products are used in NHS and Private hospitals on a consignment and loan basis. Ensuring that the surgeon has the correct equipment for the patient is critically important. As a Clinical Specialist, you will be responsible for the day-to-day account management of the hospitals in your assigned area. This will involve inventory management tasks such as auditing stock, facilitating stock replenishment, loan kit bookings, and ensuring implants and instruments are ready and accessible for use.

You will be required to manage the interface between Acumed and the clinical setting, this will enable you to gain insight into the challenges faced by the clinical teams and translate this into solution-focused strategy. Using excellent communication, observational, and analytical skills, you will gather clinically-based, customer-centric information, collate and interpret this and communicate it with the Regional Sales Manager. Acumed prioritizes facilitating and maintaining strong networks and relationships to promote value-based healthcare and you, as Clinical Specialist, will play a crucial role in this process. Your knowledge and experience in the field may be utilized by the Sales, Marketing, Commercial, and Product Management teams to gain customer and market insights. This may involve collating data and information from the field and presenting it back to other team members for education or business development purposes.

• Achieve all KPIs as set by the line manager and/or Directors in line with business/role demands.
• Case covering including but not limited to advising on the application of the Acumed portfolio.
• Basic understanding of anatomy and physiology.
• Interface between the customers and Regional Sales Manager.
• Providing guidance to assist with clinical decisions to both new and existing customers.
• Training theatre staff.
• Understand and adhere to hospital and theatre policies.
• Attending regional symposiums and representing the Acumed brand.
• Inventory management and audits.
• Keeping up to date CRM records.
• The ability to work in a flexible nature to support business requirements.
• The ability to work successfully as part of a team.
• Maintain all Acumed equipment including laptop, mobile phone, audit equipment etc.
• Complete all administration duties in a timely manner.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

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