Job Description

Job Description

Job Description

The Warehouse Manager oversees operations in the warehouse to ensure all incoming and outgoing inventory is processed efficiently and according to each program’s Operating Procedures. The Warehouse Manager is also responsible for training new employees, coaching and managing warehouse employees, and monitoring processes and compliance with safety standards.

 
The Warehouse Manager must interface well with the entire team to create workplace efficiencies and maintain a healthy company culture. Leading by example, their actions and decisions encourage those who work with them to be dedicated to BRANDITO’s vision, mission, and values.

Duties/Responsibilities  

• Oversee and implement warehouse best practices and safety regulations for headquarters
• Manage all daily warehouse operations including but not limited to receiving, inventory control and management, order management, picking, packing, shipping, and returns
• Ensure all customer orders are fulfilled accurately and shipped according to established service level agreements (SLAs)
• Assist the Director of Operations in the successful integration of add-on warehouses
• Manage warehouse associates monitoring work performance, order accuracy, establishing KPIs, and ensuring the safe use of warehouse equipment
• Establish, implement, and maintain warehouse best practices, operating procedures, safety standards, and efficient workflows to support operational excellence and scalability
• Manage reporting, inventory, and replenishment levels using the WMS to ensure KPIs and order accuracy levels are achieved
• Investigate and resolve issues that may arise in the daily workflow including but not limited to inventory discrepancies, order issues, receiving, shipping/tracking issues, staffing shortages, and other workflow challenges
• Work with the Warehouse and Fulfillment Team Leads to ensure compliance and safety regulations are met and regularly reviewed in compliance with the latest federal and state safety regulations
• Collaborate and work with the Fulfillment Project Manager to oversee the successful execution of fulfillment projects, inventory movement, receiving, and deadlines according to client SLAs
• Set warehouse and team goals in collaboration with the Leadership team and hold the team accountable to these goals
• Monitor workplace performance and lead training initiatives to improve employees’ performance and the ongoing coaching of employees
• Successfully onboard and train new employees, fostering a seamless transition into their roles.
• Leads warehouse projects from planning through execution, effectively managing timelines and resources to ensure successful implementation and operational efficiency
• Communicate with all departments (sales, operations, finance, e-comm) to ensure products and procedures are handled according to the statement of work executed by each customer

Knowledge, Skills and Abilities: 

• Excellent communication skills
• Excitement to lead and coach other team members
• Interact in a professional, friendly, and polite manner
• Excellent attention to detail
• Excellent ability to prioritize tasks
• Strong problem-solving skills
• Dedicated team player
• Main attributes are an attention to detail, positive attitude, and strong desire to succeed

Qualifications: 

• 3+ years warehouse management experience
• Experience managing a warehouse that has grown from a small to large operation
• Computer skills: email, CRM Tool, e-commerce platforms, WMS inventory management, Outlook based applications
• Willingness to undergo a background assessment

Physical Requirements: 

• Able to lift and carry items at least 50lbs
• Able to stand, kneel, bend at knees, squat throughout the day
• Must be able to work in high temperature environment in summer months as the warehouse is not air conditioned

BRANDITO LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At BRANDITO LLC, we believe that a diverse and inclusive workplace fosters innovation, creativity, and collaboration. We actively encourage candidates from all backgrounds to apply

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